By focusing on underlying customer needs and the fundamental economics of the business, we coach banks and other financial services companies revise their strategic assumptions and organize their structure in order to offer unmatched quality services. We benchmark performance metrics of our client institutions to major industry players as point of refrence and exploit improvement opportunities. We coach Banks and Financial Companies implement ISO 9001 & FS 9000 Standards, EFQM, Balanced Scorecard, and other Management Tools. Among our references : Al Mawarid Financial Services, ACBA Credit Agricole, Arab Leasing Corporation (Algeria), Arab Banking Corporation (Algeria), Banque Federale des Banques Populaires, Banque de France, BNP-Paribas, Banque Rotschild, Converse Bank, Credit Agricole, Credit Foncier de France, Credit Mutuel, Credit Lyonnais, Kuwait Financial House, Lebanese Canadian Bank, Societe Generale de Banques Liban (SGBL).

We are also helping some Insurance Companies to streamline their Policies & Processes by implementing a Quality Management System: Fidelity Insurance and Al Mashrek Insurance.