CSP Middle East is an affiliate of CSP Group (www.csp.fr). Founded in 1969, in Paris, and currently employing 200 people, CSP is one of Europe?s most important Quality Management Consulting & Training firms. The Company was certified ISO 9001 in 1993 and the certificate was renewed in 1996, then in 1999 & finally in May 2002 according to the version 2000.

The Group has a permanent presence in 10 countries and carries out projects on an international scale, but always with a profound understanding of local environment. The strength and added value are based on the collective knowledge and experience of all staff-members. Working for national and international clients in the public sector as well as the private sectors and the NGOs, has taught the Group that an integrated and multi-disciplinary approach generally leads to the best results. Clients receive answers specifically tailored to their needs. The quality of work of CSP Group is determined by its philosophy that is based on the conviction that all projects must be undertaken within the wider context of society and the environment.

Nowadays, CSP consultants train more than 35,000 managers yearly, providing them with different managerial skills essential for effective organizational performance. With its wide range of over 350 training programs, the company has proven its leadership and achieved a customer satisfaction rate of more than 99% (Indicator audited by third party). CSP is a permanent member of the TC-176 (ISO), French National Committee.

CSP Middle East was incorporated under the Lebanese law in 1997 (# 60071 Baabda). Its initial activities were carried out in Lebanon, with the following focus areas of specialization:
Organization, General Management, Quality, Structuring, Process management (Design,Identification streamlining & Reengineering), Human Resources Management, etc.
Diagnosis, Analysis, Strategy & Policy Formulation, implementation and control, Capacity Building;
Project Piloting, Technical Assistance, Assessment, Finalization & Delivery, Feedback & Audit;
Strategic Market Studies, competition analysis and benchmarking, Risk Analysis, & Control,Feasibility studies, Business Valuation etc.

CSP Middle East became rapidely one of the leaders of the Lebanese market for General Management & Quality Consulting according to International Standards (ISO), European Management standards (EFQM) and North-American Management Standards.

Incrementally, the company?s activities developed towards neighboring countries and its consultants started covering several Arab countries, Eastern & Western Europe.

Today CSP Middle East is operating in the region, through permanent offices in different cities (Beirut, Dubai, Alger, Yerevan, etc.) and through a network of Occasional partners established in several capitals & cities such as Abu Dhabi, Amman, Cairo, Damascus, Dammam, Doha, Jeddah, Kuwait, Lagos, Manama, Riyadh, etc.

Besides its General Management & ISO 9000 Consulting, CSP Middle East introduced special Management standards aimed to specific industries such as:
HACCP, ISO 15161 & ISO 22000 for Food & Beverage Industry, ISO 14001 as an Environmental Management system, Good Manufacturing Practices for the pharmaceutical industry, JCAHO-ANAES-HAP & ISO 9004 for Hospitals & Healthcare Organization, EFQM for Total Quality Management systems, and other standards such as: SA 8000, ISO 16949, ISO 17025, ISO 17799, FS 9000, OHSAS 18001, Investing in People (IIP), ISO 26000 for Social Responsibility, ISO 15189 for Medical Laboratories, ISO 9001: 2000 TickIT for Software Quality Management System, ISO 9126 for Software Engineering, CMM/CMMI, TL 9000, ISO 13485 for Medical Devices, ISO 29001 for Petroleum, Petrochemical & Natural Gas Industries, IWA 4 QMS ? Guidelines for the application of ISO 9001:2000 in local government, etc.

CSP Middle East has been successful in expanding its field of activities into different SME's and Multinational Corporations in the Private sector by building on its solid presence in many regional markets and industries.

CSP Middle East also several other consulting activities such as human resources development, IT Security, Strategic Management, transfer of technology, Change Management. The experts of CSP created an advanced instrument on Knowledge Management, a tool based on a Comprehensive Competency Management CCBM; and a Companywide Competency based Training Needs Assessment Guide.

CSP Middle East is also representing several Leader Brands, Products & Services in Consulting & Training such as: the Training series of Situational (Situational Leadership, Situational Services, etc.); Q-Pulse, Software for Managing Quality, Environment & OSHA systems, a Human Resources Evaluation system from Thomas International.

Besides the private sector, Utilities (Telecommunication, Power, etc.), CSP Middle East is a fully trusted partner to Ministries & Government agencies (Regional Governments, Municipalities, local Governments, etc.) and Non-Profit Organizations (Centre for Handicapped, Welfare Associations, Schools & NGO's, etc.)

CSP Middle East now operates with around 20 full-time consultants recruited for particular projects and settled in Beirut, Dubai, Alger & Yerevan. In addition, CSP Middle East cooperates with a professional circle of around 100 free-lance experts and indeed the 200 experts of its French Headquarters.