Technical Assistance to Jordan Enterprise (JE) for Implementation of the Services Modernisation Programme

Key expert 1: Team Leader

The Team Leader will act also as mentor to the Director of the SD. Therefore, the Team Leader has a dual responsibility, maintaining the quality of the project inputs and outputs and advising the Director in order to facilitate the latter's full development into the post.

Qualifications and skills
·      University degree in economics, commerce, trade, industrial engineering, a business discipline, or a relevant field.
·      At least ten years of international working experience in developing countries /emerging economies and MEDA countries of which five years are as team leader;
·      Good knowledge of development/cooperation programmes in the MEDA region;
·      Knowledge and expertise in developing the services sector;
·      Project Management experience in the area of services modernization;
·      Proven leadership skills with international, interdisciplinary teams and within complex institutional and organizational settings;
·      Demonstrated ability in making excellent professional presentations to industry, experts and management;

Specific professional experience
·      Demonstrated expertise in upgrading and modernization of SMEs in the services sector
·      Experience in international trade area and issues related to the services sector
·      Knowledge of loan guarantee schemes for SMEs in services sectors in developing countries, particularly the MEDA region;
·      Experience and knowledge of policy issues related to the development of the services sectors;
·      Demonstrated expertise in export promotion activities of services.

Technical Assistance to Jordan Enterprise (JE) for Implementation of the Services Modernisation Programme

Key expert 2: International Consultant/Head of the Technical Support Department (TSD)

The Head of the Technical Support Department will provide technical assistance to firms/cluster/ business support groups in the areas of services upgrading, modernization, establishing linkages (backward and forward) and capacity building. The International Consultant will mentor the local experts working with the TSD with the goal of transferring expertise within the two year duration.

Qualifications and skills
·      University degree in economics, commerce, trade, industrial engineering, a business discipline, or a relevant field.
·      At least ten years of international working experience in providing technical support to services sectors in developing countries/emerging economies and MEDA countries of which several years are as a component manager;
·      Highly developed oral and written communication skills in English. Knowledge of Arabic language is an asset;
·      Knowledge of EC procurement and monitoring principles;
·      Full understanding of gender issues in the context of the programme qualification and skills:
·      Proven leadership skills with international, interdisciplinary teams and within complex institutional and organizational settings;
·      Good interviewing skills;

Specific professional experience
·      Proven and demonstrated ability to design upgrading programmes of service companies and representative bodies;
·      Project Management experience in the area of services modernization, experience in a similar programme is a plus;
·      Knowledge and expertise in technical support and upgrading activities of service sectors including firms, associations and representative bodies, and establishing backward and forward linkages;
·      Extensive expertise in at least one services sector.

Technical Assistance to Jordan Enterprise (JE) for Implementation of the Services Modernisation Programme

Technical Assistance to Jordan Enterprise (JE) for Implementation of the Services Modernisation Programme

Key expert 4: International Consultant/ Head of Financial Support Scheme Department (FSSD):

The International Consultant will head the FSSD for two years from inception, and assisted by two Local Executive Advisers with the aim of increasing for SMEs in the services sector the availability and effectiveness of financial instruments, particularly in relation to medium and long-term loans. The International Consultant will mentor the local experts working at the FSSD with the goal of transferring expertise within the two year duration.

Qualifications and skills
·      University degree in economics, commerce, finance, banking, trade, a business discipline, of a relevant field.
·      At least ten years of international working experience in banking and promoting financial services to SMEs, with emphasis on the services sector in developing countries/emerging economies (MEDA countries experience is an asset) of which several years are as a component manager;
·      Highly developed oral and written communication skills in English. Knowledge of Arabic language is an asset;
·      Full understanding of gender issues in the context of the programme qualification and skills:
·      Proven leadership skills with international, interdisciplinary teams and within complex institutional and organizational settings;

Specific professional experience
·      Excellent knowledge and technical expertise in activities pertaining to loan guarantee schemes, banking windows programme, and developing financial policy that addresses the needs of SMEs in the services sector.
·      Experience in conducting and designing training programmes to banks and loan guarantors in loan guarantee schemes with emphasis on relevancy to SMEs.
·      Proven and demonstrated experience and ability to design and help implement financial policy related to services;
·      Project Management experience in the area of financing SMEs, particularly services,  experience in a similar programme is a plus;

Technical Assistance to Jordan Enterprise (JE) for Implementation of the Services Modernisation Programme